Privacy Policy

Last Updated: October 11, 2026

1. Introduction

At Surya Facility Management ("we", "our", "us"), headquartered in Siripuram, Visakhapatnam, Andhra Pradesh, we are committed to safeguarding the privacy of our website visitors, corporate clients, and job applicants. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or submit inquiries for housekeeping, deep cleaning, facade maintenance, and manpower supply services.

2. Information We Collect

We collect information to provide better facility services and respond promptly to your service inquiries. This includes:

• Personal Identity & Contact Information: Name, phone/WhatsApp number, email address, property address, and city location submitted through our online quote forms or WhatsApp chat triggers.
• Commercial Inquiry Data: Property type (office, residential, factory), square footage, preferred shift schedules, and special service requirements.
• Automated Technical Data: IP addresses, browser types, device information, and site interaction data captured via cookies and standard web analytics.

3. How We Use Your Information

We utilize the collected information strictly for legitimate business purposes:

• To generate and deliver customized service quotes and perform on-site facility audits in Visakhapatnam and across Andhra Pradesh.
• To initiate direct WhatsApp or phone calls regarding your service inquiry.
• To execute service level agreements (SLAs) and manage statutory compliance (PF/ESI) records for deployed personnel.
• To comply with legal, tax, and regulatory obligations under Indian Law.

4. Zero Selling of Personal Data

We do NOT sell, rent, or trade your personal information to third-party marketing companies. Your details are only shared internally with authorized Surya Facility operational supervisors or certified statutory compliance partners strictly required to execute your service request.

5. Cookies & Google Ads Conversion Tracking

Our website utilizes cookies and similar tracking technologies to enhance user experience and measure the performance of our Google Ads campaigns. Cookies help us understand website navigation patterns and improve site speed. You can choose to disable cookies through your browser settings, though some interactive features may function with reduced capability.

6. Data Security Measures

We implement industry-standard technical and organizational security measures (including SSL encryption and secure database controls) to protect your personal information against unauthorized access, loss, or misuse.

7. Contact Privacy Officer

For any questions, data access requests, or privacy concerns, please contact our administrative desk at: